Service
Our Service
Professional customization
We offer professional customization services to make sure your new flooring is tailored to your exact preferences.We provide a wide range of customization options, from color and design, to sizes and texture.
Warehouse Logistics
Our team of experienced professionals is dedicated to providing the highest level of service and quality. We specialize in the handling and storage of vinyl flooring products, as well as providing custom delivery services.
Professional after-sales
Rolls Vinyl Flooring provides professional after-sales services to ensure our customers are satisfied with their purchase. Our team of experienced technicians are available to provide any required repairs or maintenance after installation of the flooring has been completed.
common problem
Rolls Vinyl Flooring is committed to providing the best solutions for common problems with vinyl flooring. Whether it’s rips, tears, gaps, stains, or discoloration, our experienced technicians have the experience and knowledge to address any issue.
Minimum Order Quantities
Rolls Vinyl Flooring is committed to providing its customers with the highest quality products and services. As such, we have established a minimum order quantity of 100 squares for our range of vinyl flooring. This ensures that all orders can meet the highest standards, while also providing customers with the best value for their investment. We understand that customers may require smaller orders and are more than happy to accommodate special requests, however, we would recommend placing larger orders to ensure optimal satisfaction.
The process of floor selection
1. Which type of floor to choose
Consider the room's function: The key step in selecting a flooring type is to consider the room's function. For example, high-traffic areas like hallways and living rooms may require a more durable flooring material than a bedroom or a bathroom.
2. Select pattern, specification, etc.
Choose the pattern and style: Once the purpose of the space is identified, the next step is to choose the pattern and style of the flooring material. This may involve considering various colors, patterns, and designs that will complement the overall aesthetic of the space.
3. Tell the size of the required area
The size of the required area for floor selection depends on several factors, including the purpose of the space, the number of occupants, and the type of flooring being considered. You can use this information to help you select the appropriate flooring materials and calculate the amount of material you'll need to cover the space.
4. Determine the installation method
The installation method you choose will depend on the type of flooring you have selected, as well as the subfloor you will be installing it on. It's always a good idea to consult with a professional flooring installer to ensure that your chosen method is appropriate for your specific situation.
5. Place an order
Once you have selected the floor you want to order, you can place your order with us. This may involve filling out an online form, calling a customer service representative, or visiting a physical store to make your purchase. You may also need to provide payment and shipping information to complete your order.
6. Install after arrival
When your order arrives, our team of professionals will then come and install it for you, ensuring a perfect finish. With careful planning and attention to detail, we can create a beautiful and functional space that meets your needs and style preferences.
7. Perfect after-sales service
We also provide perfect after-sales service to help ensure your flooring remains in great condition. By providing excellent after-sales service, we can ensure that our customers are satisfied with their floor selection and that they will recommend the company to others.
Customers' after-sales evaluation of us
Rolls Vinyl Flooring aims to provide customers with a positive and satisfactory after-sales experience. Our team is committed to delivering timely and reliable assistance for any issues you may have. We will strive to resolve your issue efficiently, and provide additional advice if necessary.
“The vinyl I purchased was a little ambiguous in color (I didn’t order a sample) absolutely no problem in exchanging it. Amazing customer service. They were happy to exchange it, arranging the courier to pick up & drop off the new color I ordered. Fantastic!”
Olivia White
“Absolutely brilliant customer service – answered questions over email promptly, great delivery and advice from driver on how to store until we needed etc. during renovation. And it looks amazing! So happy with our cork flooring!”
Ava Robinson
“It’s when things don’t go well that you really know what good customer service is. We were having problems with our delivery and Rolls bent over backwards to help us, in constant touch with updates and put in place a contingency plan just in case. Excellent!”
William Brown
Get a Quotes
Rolls Vinyl Flooring are proud to offer some of the most competitive prices in the industry. Our team of experts will work with you to get a quote for your project and help you determine the best options for your space.
- +86-15052255397
- Wuxi,Jiangsu,China
- sales@vinylflooringtile.com